What is included in my silver support subscription ?
Direct access to support representatives via a direct service number.
Guarantee of a fast response and solution, adapted to the urgency.
Urgent matters recorded within a maximum of 8 hours.
What is not included ?
No dedicated accountmanager
Service limited to officehours.
Services outside officehours at extra rates.
What is the price for the Silver Support ?
Fixed annual rate for support by email screen capture or telephone under fair-use conditions.
No invoicing per intervention but an all-in formula.
5 (!) Percent discount on the hourly rate for on-site interventions.
Privacy & Cookies Policy
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.