This is simply the best possible
service pack… and a lot is possible!
What is included in my gold support subscription ?
Fixed annual rate for support by email screen capture or telephone under fair-use conditions.
No invoicing per intervention but an all-in formula.
10 (!) Percent discount on the hourly rate for on-site interventions.
What is not included ?
Service limited to officehours.
Services outside officehours at extra rates.
What is the price for the Gold Support ?
Direct access to support representatives via a direct service number.
Lightning fast response, ditto solution.
Urgent matters dealt with in a maximum of 4 hours.
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